Monday, 26 August 2019

Booking Terms & Conditions - Cancellation Policy

From September 1st 2019 the maximum number of lessons I teach each day is reducing from 8 lessons down to 6.

Places will be more limited with people going onto a wait list once each day is full. 

Due to this, all bookings will require full payment at the time of booking in order to secure your place.

Payment should be made within 48 hours of your request for a place otherwise I will presume you can no longer make it and I will offer the place to someone else.

Please use your name and date of lesson as the reference. 

I will send a message confirming your booking once payment has been received. 

Cancellations (more than 48 hours notice) - a refund will be made if your space can be filled from someone on the waiting list or on production of vet/doctors certificate. 

Cancellations (less than 48 hours notice) - for whatever reason are unfortunately non-refundable.

If for any reason I have to cancel the lessons, then a full refund will be made.